Shipping Policy

At Brajbhumi A2 Cow Ghee, we aim to deliver your order safely and on time. Please read the following shipping information before placing your order.

1. Order Processing

• Orders are generally processed within 1–2 business days after successful order confirmation.
• Orders placed on Sundays or public holidays may be processed on the next business day.
• Once your order has been shipped, you may receive shipping and tracking details on your registered mobile number or email address.

2. Delivery Time

Orders are generally delivered within 3–7 business days after dispatch.

Delivery time may vary depending on:

• Delivery location
• Courier partner
• Weather conditions
• Public holidays
• Unforeseen logistical delays

Remote or certain non-serviceable locations may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you place your order.

Any free-shipping offer will be subject to the terms and conditions of the respective offer.

4. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through your registered mobile number or email.

You can use the tracking details provided by the courier partner to check your shipment status.

5. Delivery Address

Please make sure that your shipping address, mobile number and PIN code are correct before placing your order.

Brajbhumi A2 Cow Ghee will not be responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer.

6. Delayed Delivery

While we make every effort to deliver orders within the estimated timeframe, unexpected delays may occur due to weather, courier issues, holidays, transportation problems or other circumstances beyond our control.

If your order is significantly delayed, please contact us with your order number.

7. Damaged Package

If you receive a package that appears damaged, leaking or tampered with, please take photographs or videos of the package and contact us as soon as possible.

For damaged or incorrect products, please refer to our Return Policy.